All sold goods are non-returnable but exchangeable.
- Items that are in an unwashed, unaltered, unbroken tag and unworn condition, exchange will be accepted if the items are returned within 7 days of receipt (for both local and international orders).
- If the item does not fit, you can always whatsapp us (+6013-693 9869) to exchange the item to another size, subject to our stock availability. Additional shipping cost for the return and re-delivery will be borne by the customer. Customer shall be imposed RM20 for Return & Exchange fee.This will cover the exchanged product’s postage (RM10/per item for Malaysia only) and administration fee (RM10).
- For product exchange prior to postage, administration fee (RM10) will be imposed for each product change.
- Product to be exchanged shall not be lower than original product purchased value. There shall be no refund if lower product value is selected.
- However, customers are advised to notify us via whatsapp (+6013-693 9869) by quoting the order number and the product issue details.
- Sale items and purchases made with discount coupons or special sale are non-returnable. All accessories are non-returnable too.