Keara Ruffles | Emerald Green

Shipping Details

1. All products will be delivered via Citylink. Citylink is a next day delivery service and it has the widest courier network in Malaysia. Products will be handed out to Citylink on Monday until Friday (excluding Public Holiday).
2. Tracking number will be provided through email once we have shipped out your order.
3. If you have not received your order within 3 working days, please contact sales@habra.com.my for delivery confirmation. However, customer are encouraged to check individual delivery status via Citylink Website (Click HERE) for direct update from courier.

Postage charges

NOTE: Please communicate separately with our team via sales@habra.com.my or Whatsapp +60179136699 for international purchase of more than 3 items

All sold goods are non-returnable but exchangeable.

• Items that are in an unwashed, unaltered, unbroken tag and unworn condition, exchange will be accepted if the items are returned within 7 days of receipt (for both local and international orders).
• If the item does not fit, you can always whatsapp us (+6013-693 9869) to exchange the item to another size, subject to our stock availability. Additional shipping cost for the return and re-delivery will be borne by the customer. Customer shall be imposed RM20 for Return & Exchange fee.This will cover the exchanged product’s postage (RM10/per item for Malaysia only) and administration fee (RM10).
• For product exchange prior to postage, administration fee (RM10) will be imposed for each product change.
• Product to be exchanged shall not be lower than original product purchased value. There shall be no refund if lower product value is selected.
• However, customers are advised to notify us via whatsapp (+6013-693 9869) by quoting the order number and the product issue details.
• Sale items and purchases made with discount coupons or special sale are non-returnable. All accessories are non-returnable too.